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FAQs
HOW DO I MAKE A PURCHASE?
Shopping at Silver Centrre is easy:
If you know what you are looking for, use the New Designs, Silver Jewellery, Fine Jewellery, Celebrity links. Once you have found an item, select your size and click on the 'Add to Cart' button below each item. - Review the items in your shopping bag by clicking the 'Shopping Bag' link at the top of the page. You can use the 'REMOVE FROM BASKET' link to delete items from your shopping bag. - Click on 'PROCEED TO PURCHASE' to complete your order.
DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
I´VE FORGOTTEN MY PASSWORD. WHAT SHOULD I DO?
HOW DO I KNOW THAT THE PRODUCTS YOU SELL ARE AUTHENTIC?
WHICH SIZE SHOULD I CHOOSE?
HOW DO I KNOW IF AN ITEM IS IN STOCK?
WHAT PAYMENT METHODS DOES Silver Centrre ACCEPT?
IS IT SAFE TO USE MY CREDIT CARD ONLINE AT Silver Centrre?
WHY DO I NEED TO RE-ENTER MY CREDIT CARD DETAILS WHEN I ADD A NEW ADDRESS?
DOES Silver Centrre SHIP TO MULTIPLE ADDRESSES?
DO I NEED TO SIGN FOR MY ORDER?
CAN I CHANGE MY SHIPPING ADDRESS AFTER MY ORDER HAS BEEN DISPATCHED?
CAN I ADD ITEMS TO AN EXISTING ORDER?
HOW WILL I KNOW YOU RECEIVED MY ORDER & WHEN WILL PAYMENT BE DEDUCTED?
WHERE IS MY ORDER?
HOW MUCH DUTIES AND TAXES WILL I HAVE TO PAY?
DO YOU SHIP INTERNATIONALLY?
IS MY PACKAGE INSURED?
WHAT PACKAGING WILL MY ORDER BE SHIPPED IN?
DO YOU SELL FINE JEWELLERY ONLINE?
CAN I EXCHANGE THE JEWELLERY I BUY ONLINE AT AN SILVER CENTRRE ?
IS MY PERSONAL INFORMATION KEPT PRIVATE?
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